Next Generation Media
Magazine Subscription Review
Paid money for ad that has not been published as promised
Poor service
Next Generation Media
Next Generation Media Rolling 'Contract'
Next Generation Media Rolling Contract ***
Update on this case:
I\'ve contacted trading standards and the OFT. Both said the terms were unfair and gave me the name of a useful website (www.trustonline.org.uk) to see if this company have ever managed to get any CCJs against anyway. They haven\'t!
Today I have received an email from Next Generation Media Group saying they will terminate the contract immediately and have written off the invoice..... interesting, given that I\'d just contacted trading standards who are investigating the same problem nationally.
I don\'t know if someone has been on the phone to them or if it\'s just coincidence but it just shows that while people like this will use bullying tactics, you should always stand up to them because chances are they will back down.
Next Generation Media Ltd in Cheshire
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Hi
The same thing happened to us. We were promised that the ad would be live from September 2012. I paid £600 in 4 installments. I have not been sent a brief from my ad until December after many requests. When i told them i would need my money back i was told that i was in an agreement, and i would not get my money back.
I have sent numerous emails to the company, which no one responds to,or when they do all they say is we can not refund you the money.
I have called numerous times, and i'm always told that the managers are in a meeting. Or that they are not in all day. I have been in contact with Joanne McConnell who is the
Head Of Customer Relations. With appalling communication.
Spoke to a man named Ian, who is supposedly the manager.
I was promised a call back by the end of the day. That was 3 weeks ago.
I would never recommend anyone to this company. They are scammers in my view. Please steer clear away from them :( :( :( :( :(